Privacy Policy

1. What We Collect
We may collect the following information when you use the Vicinia app or website:

• -Your name and email address (when signing up or sending a message)
• -Apartment/building info (if provided)
• -Messages you send using the app
• -Anonymous technical data (e.g. device type, browser, time of visit)
• -Cookies (for basic functionality)
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2. Why We Collect It
We collect your data to:

• -Respond to your messages or requests
• -Improve the app and fix issues
• -Help your building’s team communicate with residents
• -Send occasional updates or announcements

-We do not sell or share your data with third parties.

3. Cookies & Logs
We use essential cookies to help the site and app work properly (like remembering preferences).
We may also collect basic technical data (such as browser type or visit time) to help us monitor and improve the service.
We do not use tracking or advertising cookies.

4. How Long We Keep It
We store your data only as long as needed to operate the service or respond to support requests.
You can ask us to delete your data at any time.

5. Your Rights (GDPR & Swiss Law)
You have the right to:

• -Access your data
• -Correct your data
• -Delete your data
• -Withdraw consent (where applicable)

To request any of the above, just email us at contact@vicinia.ch

6. Security & Hosting
Your data is hosted securely in Europe using DigitalOcean.
We take reasonable steps to protect your data from unauthorized access or misuse.

7. Changes to This Policy
We may update this privacy policy as the app grows.
Major changes will be shared via the app or by email.

Contact
For any questions or privacy-related concerns:
Email: contact@vicinia.ch
Website: www.vicinia.ch